Chimney Sweep & Cleaning in Port Washington, Cedarburg & Mequon, WI
Most people think of a chimney sweep as routine maintenance , something you do every year just to check a box. And that’s true. But it’s also one of the most important safety services you can have done on your home. According to the National Fire Protection Association, 3 out of every 10 house fires involve a poorly maintained chimney. The good news is that almost all of them are preventable.
We sweep and clean chimneys throughout Port Washington, Cedarburg, Mequon, Milwaukee, West Bend, Menomonee Falls, Brookfield, and surrounding communities. Chimney sweep starting at $299.
How You’ll Know It’s Time
A smell like something’s burning, even when the fireplace isn’t on
This is the most common call we get in summer. When humidity rises and air pressure changes, the creosote and soot inside a dirty chimney sends a strong, stale smoke smell down into the living room. It’s not a ventilation quirk , it’s a sign there’s buildup in the flue that needs to come out. In Wisconsin, this smell hits hardest on hot, humid days after rain.
Smoke that stays in the room instead of going up
If smoke is backing up into the house when you use the fireplace, the flue is restricted. That could be buildup, a blockage, or both. Either way, combustion gases including carbon monoxide aren’t venting properly. Don’t use the fireplace again until it’s been inspected.
You haven’t had it done in over a year
Even if you don’t notice anything wrong, the NFPA recommends an annual inspection and cleaning regardless of how often the fireplace is used. Creosote builds up every time you burn, and the longer it sits, the more dangerous it becomes.
Strange sounds or odors during a fire
Popping, cracking, or hissing when a fire is burning can mean hardened creosote deposits or trapped moisture reacting to the heat. These sounds are worth paying attention to.
You just moved into a home and don’t know when it was last cleaned
This is one of the most common situations we see, and one of the most important. A chimney that looks fine from the outside can have years of buildup, a cracked liner, or a blocked flue that nobody knew about. Don’t find out the hard way.
What Creosote Actually Does , And Why It Matters
Every fire leaves behind soot and creosote , a tar-like byproduct of burning wood. Soot is manageable. Creosote is a different story.
Creosote ignites at just 451°F. The same temperature as paper. Once it catches, it can reach over 2,000°F in under a minute. In Wisconsin, where cold air and humidity cause combustion gases to cool and condense faster inside the flue, creosote builds up quicker than in milder climates, which is why annual sweeps here matter more than in most other states.
The difference between soot and creosote matters for your cleaning:
Annual sweep (mostly soot): if you’ve kept up with yearly cleanings, the buildup is lighter and comes off with standard tools Neglected chimney (creosote): the longer it goes, the harder and more dangerous the buildup becomes , eventually requiring more intensive removal that takes longer and costs more
Our Process
When we arrive, Rick does an assessment first so we know exactly what we’re working with. From there:
We lay tarps and protective covers around the fireplace so your home stays clean. We set up HEPA-filter vacuums to contain all the dust and debris. We run rotary brushes sized to your specific flue to clear out soot, creosote, and buildup from the full length of the chimney. And when the cleaning is done, Rick does a visual inspection to check for anything that needs attention , cracks, damaged liner sections, cap issues , before we leave.
If he finds something, he shows you the evidence and explains what it means before anything else. No surprises.
What We’ve Found During Routine Cleanings
A sweep is the moment when problems that have been building quietly finally get caught. Most clients call us for a routine cleaning and don’t expect to hear anything serious. The most common surprise is structural damage , something that wasn’t visible from inside the house but showed up when Rick got up on the roof or ran the camera down the flue.
The most serious situation we’ve encountered is detecting dangerous levels of carbon monoxide inside the home during a routine sweep. When that happens, we don’t finish the job and leave. We ventilate the property immediately, evacuate to make sure there’s no risk to the homeowner or to us, and call 911. The chimney gets a red tag, not safe to operate, and we follow up with a full Level 2 inspection to document the condition and identify the exact source.
Once the immediate danger is addressed, we work through the solution: if there’s no liner or it’s damaged, we recommend installation of a certified stainless steel liner. If there’s a blockage or cracked flue, we clear it before anything goes back into operation. And we always advise clients to have working carbon monoxide detectors on every floor of the home and near sleeping areas.
That’s what a chimney sweep is supposed to do. It’s also why we say an annual sweep isn’t just maintenance , it’s the one visit a year where someone with the right tools and training actually looks at what’s going on inside your chimney.
Questions Homeowners Ask About Chimney Sweeps
How often should I have my chimney swept?
Once a year is the standard recommended by the NFPA. In Wisconsin, where cold temperatures and humidity accelerate creosote buildup, annual sweeps are more important than in milder climates. If you burn heavily through the winter, or you’ve moved into a home and don’t know when it was last done, don’t wait for the annual mark.
Do I need a sweep if I barely use my fireplace?
Yes. Even a chimney that’s rarely used accumulates debris, moisture, and can develop animal nests or blockages. An annual inspection catches these before they become problems.
What’s the best time of year to schedule?
Spring is ideal , after the heating season ends and before summer humidity sets in. It clears out the creosote before it sits through hot months and gives time to address any repairs before next winter. That said, we’re available year-round.
Is the chimney going to make a mess in my house?
Not when it’s done right. We lay tarps and use HEPA-filtered vacuums specifically so everything stays contained. Your floors and furniture stay clean.
Can I sweep my own chimney?
Technically yes, but it’s hard to do thoroughly without the right equipment , rotary brushes sized to your specific flue, proper vacuums, and the ability to get on the roof safely. A professional sweep also includes the visual inspection where most serious problems get caught.
What’s the difference between a chimney sweep and a chimney inspection?
A sweep cleans out the buildup. An inspection evaluates the condition of the structure , crown, liner, flashing, cap, and masonry. Our sweeps include a visual inspection, so you get both in one visit.

Why Homeowners Choose Real Chimneys
Every job is handled by Rick, our lead technician with over 8 years of hands-on chimney experience, not a subcontractor. We respond fast (often same day), give you a clear price before we start, and we stand behind our work. If something isn’t right, we come back and make it right.
Ready to Schedule?
Chimney sweep starting at $299. We proudly serve homeowners throughout Ozaukee, Sheboygan, Washington, Milwaukee, and Waukesha Counties, along the I-43 corridor and Lake Michigan shoreline. See our full service area.
Call us today to schedule your chimney sweep.